your customers happy with the delivery services they're getting?
The last thing you need after working hard to land new accounts (and
to keep existing ones) is to experience continuing customer service
problems related to freight -- but, if your company is like many others,
you do frequently hear complaints from customers and sales people
about delivery service failures as well as communication breakdowns
leading to frustrations and lost sales.
We can fix your delivery-related service
problems. When it comes to correcting delivery service problems,
we know what works and what doesn't. We'll work to understand your
company's particular issues and then we'll design a solution designed
to remedy the problems and get your customer relationships back
on the right track. We'll also work with your carriers to be certain
that their management, drivers, sales personnel, and customer service
representatives fully know what to do to keep problems from getting
out of control.
Services can also work to improve service on shipments from
your vendors, and can reduce materials and stock shortages caused
by late deliveries to your plants and distribution centers.
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Find Out How We Can Help Your Company: